Month: January 2018

Sickbeard Custom error when starting the package

Problem:

It displayed the following error when starting the package in the package manager.

Failed to run the package service

Solution:

Change the user in the start-stop-status file of sickbeard-custom to “root”.

Steps:

  1. Log into synology through putty (or similar) as “root”.
    1. first log in as admin with the admin password
    2. then type “sudo -i”
    3. use the admin password again
    4. you are now logged in as root
  2. enter “vi /var/packages/sickbeard-custom/scripts/start-stop-status
  3. Navigate (using arrow keys on keyboard) to line that says “USER=”sickbeard-custom” (about 4 lines down)
  4. Using the Basic commands for the Linux vi Editor http://forum.synology.com/wiki/index.php/Linux_VI_Editor
    • delete (x) the word “sickbeard” and replace/insert (i) it with the word “root”
    • Press ESC to exit insert mode
    • Press SHIFT :wq then enter to save and exit.
  5. Type “vi /var/packages/sickbeard-custom/scripts/start-stop-status” to confirm that the USER has been correctly changed to root.
  6. Close and exit Putty if you desire.
  7. Open sickbeard web management page [http://<Diskstation IP>:8083]